Hotel terms and conditions

Confirmation
Immediately after booking your hotel room you will receive by e-mail a confirmation of your hotel reservation including the name and address of your hotel and the cost for the stay. If you have not received any confirmation, please contact c’accommodation by e-mail.

Deposit and Payment
Each reservation must be guaranteed with a full-prepayment. This payment must be settled by credit card (Visa, Eurocard/Mastercard).

All hotels prices indicated by c’accommodation on its website are in euros.

All payments through c’accommodation shall be made in euros.

Any bank fees shall be borne by the participant.

The remaining due amount shall be settled directly by the client with the selected hotel upon check-in and the deposit paid will be deducted from your final hotel bill. The official invoice will be issued by the hotel. Invoicing and payment after the congress is not possible.

Cancellations, reduction of stay, no-show and early departure
Changes, reduction of stay or cancellation of hotel reservations should be notified in writing to c’accommodation, the official housing agency by e-mail.

They will be subject to the following conditions (if no other conditions are mentioned by the booked hotel):

  • Cancellations or reduction of stay received on or before 30 August 2023: free of charge
  • Cancellations or reduction of stay received after 30 August 2023: the full stay is charged

Name and invoice changes
Name and invoice changes in hotel reservation must be notified in writing to c’accommodation by e-mail.