Frequently Asked Questions

Q: Can I register by telephone?
A: No
, it is only possible to register by filling out the online registration form or on-site (higher fees apply).

Q: Can I register accompanying persons (e.g. partners, spouses)?
A: It is
not possible to register an accompanying person at the 33rd ECNP Congress.

Q: Can I register for only one of the main congress days?
A: No, day registrations are not available.

Q: If I am unable to attend, can someone take my place at the congress?
A: It is not possible to change names for individual registrations. Participants who are unable to attend the congress should cancel their registration by e-mail. In the event of cancellation the cancellation policy applies.

Q: Is the registration fee refundable if the visa application is denied?
A: In case visa application is denied, participants can cancel their registration by e-mail. In the event of cancellation the cancellation policy applies.

Q: Why am I charged the full fee, although I registered for the reduced rate?
A: If you registered for a reduced rate but you are not entitled to this reduced rate, the full fee will be charged.

Q: Can I become an ECNP member and at the same time register for the congress?
A: Yes, you can if you pay by credit card. At the online registration the option will be offered to become or renew ECNP memberships. Your membership will be activated immediately if payment is done by credit card and you will be transferred directly to the congress registration page.

If payment by bank transfer is selected, membership will only be activated once full payment has been received.

Q: Is it possible to make a change in my registration?
A: Yes, you can make changes to your registration via your personal My ECNP page until 20 August 2020. After this date no further changes are possible.

Q: Can I register on-site for the 33rd ECNP Congress?
A: Yes, you can register on-site at the Austria Center Vienna as of Saturday 12 September 2020.

Q: How do I request an invitation letter for visa application?
A: Invitation letters can be downloaded through the online registration system after full payment of the registration has been received.