Frequently Asked Questions - Virtual congress

FAQ ECNP Congress Virtual

Can I claim CME credits?
You can no longer claim CME credits. The deadline was 15 December.
More info here

Will all sessions in the programme be available in the virtual congress?
All sessions will be available during the virtual congress.

What is the official language of the 33rd ECNP Congress Virtual?
The official language of the 33rd ECNP Congress Virtual is English. No translation and/or subtitles will be provided during the sessions.

Can I look back sessions, if I don´t have time to follow all of them?
It is no longer possible to look back sessions. Almost all sessions were available to view until 15 December.

What if I would like to join, but I am not available on the planned dates?
Almost all sessions were available on demand for three months after the congress for registered participants.

My question is not answered on this page. Who can I contact?
For questions related to your registration please contact the Registration secretariat via e-mail.
For all other questions please send an e-mail

I booked a hotel via c’accommodation, what do I need to do?
Please contact c’accommodation directly by e-mail.

What steps should I take to get reimbursed for the costs related to my travel?
For your airline travel, contact your airline directly and if you have taken a travel insurance, contact your provider for information about the cancellation procedure.

I am an exhibitor/industry session organiser at the congress, what should I do?
You have already been in contact with the ECNP Office. For any related questions please contact us via e-mail.

In which time zone is the 33rd ECNP Congress Virtual taking place?
The congress takes place according to Central European Summer Time (CEST).

Certificate of attendance
Registered participants who have attended the virtual congress can download their certificate of attendance as of 16 September in their My ECNP portal.

Poster certificate
Poster presenters can download their poster certificate as of 16 September in their My ECNP portal.